Contact Us:kang@kakaindustrial.com

ABN: 16 614 772 860

Shipping policy

Shipping
1. The freight cost for orders Excludes Remote Areas as well as some rural and out lying areas. Our service executive shall contact you shortly after you place orders if you are in a remote areas. To obtain the shipping rates applicable to your address.
2. Standard freight charges do NOT include lifting off (unloading) from transport delivery vehicles where the total weight of goods exceeds 50kg, If you are unable to provide appropriate lifting please contact us for a quote on delivery that includes unloading.
3. Residential delivery for heavy package (Over 30kg) would have extra cost, you will be contacted with the Fee, or we deliver package to nearest fright depot.
4. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
5. Buyers must agree with the above postage and handling terms before purchase. Thank you very much for your kind understanding.